SHIPPING

Our primary goal is to ensure that your shopping experience surpasses expectations, offering unparalleled ease and satisfaction. As an integral aspect of this commitment, we place great emphasis on delivering transparent and comprehensive details about our shipping procedures. We believe in providing you with the necessary insights to make informed decisions, ensuring that each step, from order placement to delivery, is as seamless as possible. 

 

  • Processing Time

    Orders are usually processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended, but we will always strive to get your order on its way to you as quickly as possible.

  • Free Shipping

    At SASOSHP, we've streamlined your shopping experience by incorporating shipping fees directly into our product prices if your order is over 50 € This means no hidden charges, just clear and transparent pricing for your convenience. Explore our offerings with confidence, knowing that what you see is what you pay. Happy shopping!

  • Deliver Time

    We deliver products that are in our warehouse immediately. Certain products are not currently in our warehouse, delivery may take between 2 to 4 weeks as we source them directly from our trusted suppliers. We appreciate your understanding and assure you the wait will be worth it!

  • Order Tracking

    Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track the status of your order on our website or through the carrier's tracking system.

  • Lost or Damaged Items

    While we take every precaution to ensure your order arrives in perfect condition, we understand that accidents can happen. If your order is lost or damaged during transit, please contact us within 14 days days of receiving your order, and we will work with you to resolve the issue promptly.

  • Undeliverable Packages

    In the event that a package is undeliverable due to incorrect address information provided by the customer, refusal to pay customs duties, or other reasons beyond our control, the customer will be responsible for any additional shipping fees or the cost of the items if the package is returned to us.